To modify the customer rating rules, click the relevant customer rating in the Ratings column.
Go to Marketing/Setup/Rating: Rule/Customer and then click the relevant rating in the Rating column.
To modify rating rules, function right 261 – Maintain rating rules is required. Users with the Customer manager role have this function right.
For more details on what you can do with function rights or levels, go to System/Setup/Security/Function rights, select the required module, and then click on the relevant ID. To find out the functions you can perform with a particular role, go to System/Setup/Security/Roles, type in the description, click Refresh, and then click the required link under the Role column.
Click this to save the customer rating information.
Click this to exit.
By default, the rating displayed is the predefined customer rating selected in the customer rating overview.
By default, the customer type displayed is Customer.
Type a numerical value to specify the starting value for the range of values that qualify for the customer rating.
Type a numerical value to specify the ending value for the range of values that qualify for the customer rating.
· Overview of Customer Ratings
· Validating Customer Rating Rules